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TERMS & CONDITIONS

Welcome to Serene Infusions (the "Website"). These Terms and Conditions ("Terms") govern your use of our Website. By accessing or using the Website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, you should not use this website.

 

2. Legal Compliance

Our products contain hemp-derived cannabinoids, including THC, which may be subject to varying state and federal regulations. By using our website and purchasing our products, you confirm that: You are at least 21 years of age or the legal age for purchasing THC products in your jurisdiction. You are in compliance with all local laws and regulations related to the purchase, possession, and use of hemp/THC products. You agree not to use our products for any illegal purpose.

 

3. Product Disclaimer

 Hemp-Derived Products: All products on this site are derived from hemp and contain less than 0.3% THC, in accordance with federal law (2018 Farm Bill). No Medical Claims: Our products are not intended to diagnose, treat, cure, or prevent any disease. All product descriptions and benefits mentioned are based on user experiences and anecdotal evidence, not medical claims. Use at Your Own Risk: We make no guarantees regarding the effects of our products. Use at your own risk, and consult with a healthcare provider if you have concerns.

 

4. Shipping and Delivery

 Domestic Shipping: We ship to states where hemp-derived THC products are legal. It is your responsibility to ensure compliance with your local laws. Shipping Restrictions: We do not ship to states or regions where hemp/THC products are restricted or prohibited. Delivery Time: We aim to process and ship orders within 1 day, but we cannot guarantee exact delivery times. Once shipped, we are not responsible for delivery delays or issues caused by the carrier.

 

5. Returns and Refund Policy

 At Serene Infusions your satisfaction is our top priority. While we currently do not accept returns, we are committed to ensuring you are happy with your purchase. If for any reason you are not completely satisfied with your order, please reach out to our customer service team.

 

6. Limitation of Liability

We are not liable for any adverse effects that may occur from the use or misuse of our products. In no event shall Serene Infusions or its affiliates be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or our products.

 

7. User Accounts

Account Creation: You may be required to create an account to use certain features of our website. You agree to provide accurate information and to update it as necessary. Account Security: You are responsible for maintaining the confidentiality of your account and password. We are not responsible for unauthorized access to your account.

 

8. Privacy Policy

 Your use of this website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

9. Intellectual Property

 All content on this website, including product descriptions, graphics, and logos, is the property of Serene Infusions and is protected by copyright laws. Unauthorized use or reproduction is prohibited.

 

10. Governing Law

 These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Virginia, without regard to its conflict of law principles. Any legal action or proceeding arising from or related to your use of this website shall be brought exclusively in the courts of Virginia.

 

11. Changes to Terms

 We reserve the right to update or modify these Terms and Conditions at any time. Your continued use of the website following any changes constitutes your acceptance of the updated terms.

 

12. Contact Information

 For questions regarding these Terms and Conditions, please contact us at: If you have any questions about these Terms, please contact us at:

 

Serene Infusions

PO Box 161

Jefferson Davis Hwy

Ladysmith , VA 22501

Privacy & Safety

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Hemp Disclaimer: Our products contain hemp-derived ingredients, including trace amounts of THC (less than 0.3%), in compliance with the 2018 Farm Bill. These ingredients are intended for topical use and are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before use if you have any concerns.

Product ​Disclaimer:
At Serene Infusions, all of our products are handcrafted in small batches using natural ingredients. As a result, slight variations in color, texture, and scent may occur from batch to batch. These variations do not affect the quality or effectiveness of the product. We celebrate the uniqueness of each item and appreciate your understanding as part of the handmade experience.

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SERENE INFUSIONS

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CONTACT US

540-220-5111 
customersupport@serene-infusions.com

PO Box 161

Jefferson Davis Hwy

Ladysmith, VA 22501

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